Frequently asked questions

Call us on +1 (778) 692-0083 or use the quote form. Tell us your vehicle's year, make and model, where the damage is, and any features such as a rain sensor, camera or heated glass. A photo of the damage helps. Estimates are free.

We can help with the claim paperwork. Tell us who you are insured with when you ask for your quote and we will walk you through the next steps.

It depends on your vehicle, the glass it needs, any calibration and your insurance coverage. That is why we give a free estimate for your exact vehicle instead of a one size price.

Small chips and short cracks that are not in the driver's direct line of sight can often be repaired. Long cracks, edge cracks and heavily contaminated damage usually need replacement. Send us a photo and we will tell you.

Cover it with clear tape to keep dirt and water out, and avoid pressure washing or extreme temperature changes on the glass until it is repaired.

Temperature swings, road vibration and moisture all work on a chip. It can spread quickly, which is why early repair is worth it.

Yes. We are a mobile glass company and we come to your home, workplace or yard across the Lower Mainland and Fraser Valley. See the areas we serve for the full list.

Rain, cold and wind affect how well the adhesive cures. If conditions are not right for a safe installation, we will talk to you about a covered space or rebooking.

A windshield installation is often around one to two hours. Your technician will tell you the safe drive-away time for the adhesive used.

Many vehicles use a camera behind the windshield for features such as lane keeping and automatic emergency braking. After a windshield change the camera has to be aimed again, which is called calibration.

It depends on the make, model and year. If your vehicle has driver assistance features, tell us when you ask for the quote and we will confirm what is needed.

Your technician will give you instructions for the adhesive used. In general, avoid slamming doors, pressure washing and removing any retention tape until they say it is safe.